Essential Toll-Free Numbers for Indian Railways

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Introduction:

When it comes to traveling by train in India, it's important to have access to the right information and assistance. Indian Railways provides several toll-free numbers to cater to different needs and emergencies. In this blog, we will explore the essential toll-free numbers for Indian Railways, covering PNR/cancellation/fare inquiries, grievance redressal, police helpline, catering complaints, and more.

PNR/Cancellation/Fare Inquiry-139

For all your PNR status, ticket cancellation, and fare inquiry needs, dial 139. This helpline is dedicated to providing information and assistance regarding your train tickets.

Grievance Redressal-138

If you have any complaints or grievances related to Indian Railways services, dial 138. This number connects you to the Grievance Redressal Cell, where you can voice your concerns and seek resolution.

Railway Police-1800 11 1322

In case of any emergency or safety-related issues during your train journey, reach out to the Railway Police at 1800 11 1322. They are trained to handle various situations and ensure the security of passengers.

Catering Complaint or Suggestion-1800 11 1321

If you have feedback or complaints regarding catering services on Indian Railways, dial 1800 11 1321. This helpline is dedicated to addressing your concerns and improving the quality of onboard food and beverages.

Vigilance and Safety-155210

To report any suspicious activities or concerns related to safety, call 155210. This number connects you to the Vigilance department, ensuring a safer travel experience for all passengers.

Helpline for Children and Women-182

For assistance and support regarding child protection and women's safety on trains, dial 182. This helpline is specifically designed to address the needs of children and women during their railway journeys.

 State Zonal Wise Railway Police-1512

If you require state-specific assistance or want to contact the Railway Police in your region, dial 1512. This number connects you to the respective State Zonal Wise Railway Police for prompt action.

Lost/Missing Child Help-1098

In case you come across a lost or missing child at a railway station or onboard a train, immediately call 1098. This helpline is dedicated to providing help and reuniting lost children with their families.

E-Catering-1323

To avail of e-catering services or address any issues related to food delivery on trains, dial 1323. This helpline ensures a seamless experience for passengers who opt for e-catering services.

Feedback and Suggestions through SMS-97176 30982

For sharing your valuable feedback and suggestions with Indian Railways, you can send an SMS to 97176 30982. This number allows you to contribute to the improvement of railway services.

Conclusion:

Having access to these essential toll-free numbers for Indian Railways ensures that passengers can seek assistance, resolve grievances, and ensure their safety and comfort during train journey.

Discover the essential toll-free numbers for Indian Railways, including PNR inquiries, grievance redressal, police helpline, catering complaints, and more. Stay informed and connected during your train travel.

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